This Privacy Policy explains how Algarve Transfer collects, uses, stores and protects the personal information provided by users of the website https://algarvetransfer.com. This policy applies to the website and to the airport transfer services, bookings and related services provided by Algarve Transfer.
PERSONAL INFORMATION WE COLLECT
We may collect personal information from Users when they visit our website, complete a booking request, contact us through a form, make a payment, subscribe to communications or use any of the services available on our website.
The information collected may include, when necessary, name, email address, telephone number, flight details, pick-up and drop-off locations, booking details and payment-related information.
Personal information is only collected when Users voluntarily provide it to us. Users may choose not to provide certain information, although this may prevent us from confirming bookings or providing specific services.
NON-PERSONAL INFORMATION
We may also collect non-personal technical information whenever Users interact with our website. This may include the browser used, device type, operating system, internet service provider, IP-related information and other similar technical details.
This information helps us understand how the website is used and allows us to improve performance, security and user experience.
COOKIES
Our website may use cookies to improve the browsing experience and to help certain website features work correctly. Cookies are small files stored on the User’s device for technical, analytical or functional purposes.
Users may configure their browser to refuse cookies or to receive a notification when cookies are being used. Please note that disabling cookies may affect the functionality of some parts of the website.
HOW WE USE YOUR INFORMATION
Algarve Transfer may use the information collected for the following purposes:
To manage bookings and provide transfer services
We use booking details to confirm reservations, organise airport transfers, contact passengers when necessary and provide the requested service.
To improve customer support
The information provided allows us to respond more efficiently to questions, requests, changes, cancellations or assistance needs.
To process payments
Payment information may be used only when necessary to complete a transaction. When payments are made online, they are processed through secure third-party payment providers, such as STRIPE. We do not store complete card details on our website.
To improve our website and services
We may use feedback, technical information and general usage data to improve our website, services, communication and customer experience.
To send booking-related communications
We may use the email address or telephone number provided to send confirmations, updates, payment information or important details related to a booking.
To send marketing communications
If the User has given consent, we may send occasional emails with company news, offers or service updates. Users may unsubscribe or request removal from marketing communications at any time.
LEGAL BASIS FOR PROCESSING PERSONAL DATA
We process personal data only when there is a valid legal basis to do so, including the performance of a contract, compliance with legal obligations, legitimate business interests, or the User’s consent when required.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate technical, organisational and security measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
Although we take reasonable steps to protect the information provided, no method of online transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security, but we are committed to handling personal data responsibly and carefully.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade or rent Users’ personal identification information to third parties.
We may share information only when necessary to provide our services, manage bookings, process payments, comply with legal obligations or operate the website. This may include trusted service providers, payment processors, hosting providers, technical partners or other parties strictly necessary for the provision of our services.
Any third-party provider with access to personal data is expected to use it only for the specific purpose for which it was provided and in accordance with applicable data protection rules.
DATA RETENTION
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including booking management, customer support, legal, accounting or administrative requirements.
When personal data is no longer required, it will be securely deleted, anonymised or stored only where legally necessary.
USERS’ DATA PROTECTION RIGHTS
Users have the right to request access to their personal data, as well as its correction, update or deletion, where legally applicable.
Users may also have the right to object to certain processing activities, request restriction of processing, request data portability or withdraw consent when processing is based on consent.
To exercise any of these rights, Users may contact us using the details provided at the end of this Privacy Policy.
DATA PROTECTION OFFICER / DATA PROTECTION CONTACT
For any matter related to privacy, personal data or the exercise of data protection rights, Users may contact our Data Protection Officer / Data Protection Contact:
DPO / Data Protection Contact: Algarve Transfer
Email: info@algarvetransfer.com
Phone: +351 962 914 041
THIRD-PARTY WEBSITES
Our website may contain links to external websites, partners, suppliers, advertisers or other third-party services. We are not responsible for the content, privacy practices or policies of those external websites.
Users should review the privacy policies and terms of any third-party website they visit through links available on our website.
CHANGES TO THIS PRIVACY POLICY
Algarve Transfer may update this Privacy Policy whenever necessary. When changes are made, the updated version will be published on this page.
Users are encouraged to review this page periodically to stay informed about how we collect, use and protect personal information. Continued use of the website after changes are published will be considered acceptance of the updated policy.
ACCEPTANCE OF THIS POLICY
By using this website, Users confirm that they accept this Privacy Policy. If a User does not agree with this policy, they should not use the website or submit personal information through it.
CONTACTING US
If you have any questions about this Privacy Policy, the way we handle personal data, or your dealings with this website, please contact us:
Algarve Transfer
Website: https://algarvetransfer.com
Phone: +351 962 914 041
Email: info@algarvetransfer.com